1. Acceptance and provider
By using this website or confirming an engagement, you accept these terms. Byte Forgepoint provides relocation information and consultation services from Level 10, 62 Valentinskamp, Hamburg 20354. Engagement-specific scope, fee and timing are confirmed in writing.
2. Nature and limits of guidance
We help clients organize ordinary relocation decisions, prepare questions and understand published processes. We do not provide legal, tax, immigration representation, certified translation, regulated insurance mediation, property brokerage or guarantees of authority decisions, appointments, housing or employment. Information reflects circumstances disclosed and sources available when delivered. You remain responsible for verifying current official requirements and meeting deadlines.
3. Client responsibilities
You must provide materially accurate, timely information, review deliverables, safeguard appointments and seek regulated advice when recommended. Do not send unlawful content, malicious code or unnecessary sensitive records. Advice for one household or status may not be reused as a determination for another.
4. Booking, payment and cancellation
Fees are agreed before work begins and invoiced in euros. A booking is confirmed when payment is received unless stated otherwise. Cancellation, rescheduling and refund terms form part of these terms and appear on the refund page.
5. Intellectual property
The website’s original text, design and consultation materials belong to Byte Forgepoint or its licensors. A paying client may use a delivered roadmap personally within the agreed household. Republishing, reselling or presenting it as professional advice is prohibited. Links and public-authority materials remain the property of their respective owners.
6. Availability and third parties
We may update or withdraw site material without notice. Links to authorities and other providers are offered for convenience; we do not control their availability, rules or services. Website access may be interrupted for maintenance or circumstances beyond reasonable control.
7. Liability
Nothing excludes liability that German law does not permit us to exclude, including liability for intent, gross negligence, injury to life, body or health, or mandatory consumer rights. Otherwise, for slight negligence we are liable only for breach of an essential contractual duty and only for foreseeable, typical loss. We are not responsible for decisions made on incomplete or inaccurate client information, changed authority practice, or third-party delay.
8. Consumer rights and disputes
Where a statutory withdrawal right applies to a distance contract, required information will be supplied with the booking. If you request performance during a withdrawal period, legal consequences will be explained before work starts. We do not undertake to participate in consumer arbitration unless legally required.
9. Governing law
German law applies, without depriving a consumer habitually resident elsewhere of mandatory protections that cannot be excluded. Statutory rules determine jurisdiction. If one clause is ineffective, the remaining terms continue to apply.
Questions may be sent to info@byte-forgepoint.digital.